Business support for professional services firms in the UK
When time is the product, it does not stretch. We help professional services firms win better work, deliver it through tidy systems and protect the client data they are trusted with.
Who this is for
You run a firm or practice where people sell their expertise by the hour, day or project. Maybe it is five of you, maybe forty. Clients are loyal but sales depend on referrals, partners are still doing admin, and the questions about client data keep getting harder.
Explore Professional services and consultancies
The squeeze on firms that sell expertise
Referrals are the whole pipeline
Work arrives because someone recommended you. That feels safe until a key contact retires or moves, and nobody has been talking to anyone new.
Fee earners buried in admin
Qualified people spend evenings on timesheets, proposals and chasing documents. Every hour spent on that is an hour you cannot bill or use to win the next piece.
Client data everywhere
Sensitive documents sit in inboxes, personal drives and shared folders. Clients now ask where their information lives and who can see it, and the honest answer is untidy.
Knowledge walks out the door
How you really do the work lives in your senior people's heads. A leaver or a long absence, and the method goes with them.
What we change inside a professional services firm
Scope &
Strategy
We look at where fee earner time goes, which clients and services pay properly, and how work is really found. You get an ordered plan covering positioning, pricing and what to hand off.
About Scope & StrategySystems &
Solutions
We build proposal, onboarding and matter or project workflows that cut the retyping, keep documents in one controlled place, and record how you do the work so juniors can follow it.
About Systems & SolutionsSecurity &
Support
Confidentiality is your reputation. We keep client files separate, tighten access, support clear answers to client security questions, and check in regularly. We follow the Cyber Essentials controls and are registered with the ICO.
About Security & SupportQuestions people ask
How can a professional services firm win more work?
Most firms grow by being clear about who they serve and then talking to those people on purpose, not just waiting for referrals. A defined offer, regular contact with past clients and a simple follow up habit usually beat a new brochure. We can help you shape it.
How do I reduce admin for fee earners?
Begin by listing everything a fee earner does that is not client work, then decide what only they can do. Proposals, onboarding, chasing and reporting can usually be set up once and reused. It frees billable time without lowering quality.
How should a professional firm protect client data?
Know where client data lives, limit who can open it, keep clients separate, and have backups you have actually tested. Your regulator or professional body may set extra rules, so check their current guidance. We help small firms put a sensible approach in place.
How do I start working with NYAS as a professional services firm?
Book a call and describe how the firm runs today and what is not working. It is a conversation, not a sales pitch. We will tell you plainly whether we can help and what we would look at first. There is nothing to prepare beforehand.
Talk to us about professional services and consultancies.
You tell us what is going on. We tell you honestly whether we can help, and if we cannot, we will say so.