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All case studies Case Study 1 · Women Riders World Relay

The Challenge Assessor

Thousands of challenge entries, each one checked by hand against the rules, seven days a week. We built a secure system that reads and assesses every one, and hands the hours back.

Up to 4 hrs
Manual admin saved a day
7 days
A week, covered without fail
100%
Edge cases still sent to a person

Women Riders World Relay runs riding challenges for a global community. Every entry that comes in has to be checked against the challenge rules before it counts. Done by hand, that was a wall of repetitive judgement that never stopped.

The problem

Hours gone before the real work started

Each entry had to be opened, read and checked against the rules, one at a time. With entries arriving every day, it was up to four hours of assessment daily, seven days a week. It did not scale, it wore the team down, and when a week got busy, consistency was the first thing to slip.

  • Every entry reviewed manually against the criteria
  • Seven days a week, with no let-up as volume grew
  • Time that should have gone on the community, not the checking
Our not-average solution

A secure assessor, built around the real rules

We built a Challenge Assessor from scratch, shaped around exactly how the challenge is judged. It reads each entry, checks it against the criteria, approves the clear ones and flags anything borderline for a person to decide. Every decision is logged. The team went from grinding through every single entry to reviewing a short list of the ones that genuinely need a human eye.

  • Reads and assesses every entry against the actual rules
  • Clear entries handled instantly, edge cases sent to a person
  • Consistent, logged decisions, so nothing is judged twice two different ways
  • Built securely, with the data kept as WRWR's own
Why it is not your average solution

This was not an off-the-shelf tool that WRWR had to bend around. It was built from scratch around the real rules and the real workflow, kept under human oversight, with the data staying private. The result does the grind. A person still makes every call that matters.

Whatever the repetitive judgement call is in your business, we can build around it.

Checking, sorting, qualifying, approving. If your team does it by hand, over and over, we start with your rules and build a secure system that does exactly that.

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